FAQs
Typically, in-stock items are shipped within 1-3 business days of purchase. While we make every effort to process and ship orders within this time frame, please note it’s an estimate, and some orders may ship earlier or later depending on our production and fulfillment.
For availability, please check the individual product page to see if an item is in stock or made to order.
If your order includes a combination of in-stock and made-to-order items, the entire order will ship together once all items are ready. Should you prefer the in-stock items to be sent separately, email us at orders@lesbeads.com to arrange split shipping. Additional charges may apply.
To find your ring size, you can either measure at home or visit a local jeweller for the most precise fit. If measuring at home, wrap a thin strip of paper or string around the base of your finger where the ring will sit. Mark where the ends meet, then measure that length with a ruler in millimetres.
You can compare this measurement to a ring size guide to find the closest match.
If you need any help or aren’t sure about the size, feel free to contact us at contact@lesbeads.com, and we’ll be happy to guide you!
To prevent oxidation, we recommend keeping your jewelry out of pools, baths, and showers. Avoid applying make up removers, creams, body lotions, hairspray or perfume. Store your jewelry in a dustbag or box with the polishing cloth to reduce tarnish. If tarnishing does occur, gently polish it with a poloshing cloth.
To modify your contact information or shipping address after placing your order, please email us at orders@lesbeads.com as soon as possible.
Absolutely! We’re pleased to offer gift wrapping and can include a personalized, handwritten note. Leave us instructions at checkout or contact us at orders@lesbeads.com.
We ship jewelry and home accessories worldwide, primarily via United Parcel Service (UPS). You can select your preferred shipping option at checkout. Please be aware that Les Beads is not responsible for any duties, taxes, or other fees on international shipments. For additional details or special requests, reach out to us at contact@lesbeads.com.
Sterling silver is an alloy with at least 92.5% silver content.